
501 - 1000 employees
Founded 2009
🏥 Healthcare
🏗️ Construction
📦 Logistics
💰 Post-IPO Debt on 2019-12
Healthcare • Construction • Logistics
Customers Bank is a financial institution that offers a wide range of services to small businesses, individuals, and commercial clients. The bank provides products such as checking accounts, cash management tools, loans, and industry-specific solutions. Customers Bank prides itself on innovation, offering advanced technologies and a dedicated team to meet customer needs. They specialize in areas such as real estate financing, venture banking, alternative energy financing, and healthcare financial solutions. With a focus on proven reliability and a strong financial foundation, Customers Bank is committed to supporting the communities it serves through initiatives like renewable energy projects and affordable housing.
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501 - 1000 employees
Founded 2009
🏥 Healthcare
🏗️ Construction
📦 Logistics
💰 Post-IPO Debt on 2019-12
Healthcare • Construction • Logistics
Customers Bank is a financial institution that offers a wide range of services to small businesses, individuals, and commercial clients. The bank provides products such as checking accounts, cash management tools, loans, and industry-specific solutions. Customers Bank prides itself on innovation, offering advanced technologies and a dedicated team to meet customer needs. They specialize in areas such as real estate financing, venture banking, alternative energy financing, and healthcare financial solutions. With a focus on proven reliability and a strong financial foundation, Customers Bank is committed to supporting the communities it serves through initiatives like renewable energy projects and affordable housing.
• The SVP, ABL Portfolio Manager is responsible for managing a portfolio of asset-based lending relationships, ensuring credit quality, collateral integrity, and profitability across an assigned book of business. • This individual serves as the primary point of contact for existing clients. • Partners closely with Relationship Managers and Underwriting to structure and monitor facilities secured by accounts receivable, inventory, equipment, and other collateral. • Plays a key role in identifying and mitigating portfolio risk. • Manage a portfolio of ABL relationships, monitoring borrowing base certificates, collateral reporting, and covenant compliance on an ongoing basis. • Analyze borrower financial statements, cash flow trends, and collateral performance to identify early warning signs of credit deterioration. • Partner with Field Examination and Appraisal teams to schedule and review collateral exams and inventory/equipment appraisals; assess findings and adjust advance rates or reserves as warranted. • Prepare and present annual reviews, renewals, and periodic credit updates to credit committee. • Oversee accurate and timely risk rating of assigned credits in accordance with bank policy. • Serve as primary contact for assigned clients on day-to-day portfolio matters, servicing requests, waivers, and amendments. • Partner with Relationship Managers and Originators on add-on facilities, upsizes, refinancings, and cross-sell opportunities. • Coordinate with Legal and Closers on documentation of amendments, waivers, and new money transactions. • Manage borrowing base availability, overadvances, and reserves in coordination with Operations. • Ensure the portfolio adheres to internal credit policy, regulatory requirements, and lending guidelines. • Identify and escalate problem credits; participate in workout/restructuring strategy alongside Special Assets when needed. • Maintain audit-ready files and documentation to support internal and regulatory examinations. • Monitor industry, sector, and macroeconomic trends that may affect portfolio risk. • May mentor or oversee junior portfolio managers/analysts, reviewing their work and providing technical guidance. • Collaborate cross-functionally with Underwriting, Field Exam, Legal, Operations, and Special Assets. • Contribute to process improvement initiatives and policy development for the ABL platform.
• Bachelor's degree in Finance, Accounting, Business, or related field • 10+ years of experience in asset-based lending, commercial credit, or a related portfolio management/underwriting role • Strong understanding of borrowing base mechanics, collateral monitoring, and field examination/appraisal review • Advanced financial statement analysis, cash flow modeling, and covenant analysis skills • Experience managing a diverse portfolio across industries and credit sizes • Strong written and verbal communication skills, including experience presenting to credit committees. • Formal credit training (bank-sponsored credit program or equivalent) preferred • Experience with syndicated or multi-lender ABL facilities preferred • Prior exposure to workout, restructuring, or special assets processes preferred • Familiarity with industries such as manufacturing, distribution, retail, or transportation preferred
• Customers Bank is an equal opportunity employer. • We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. • We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. • Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.
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