Account Executive

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Cyara

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Develop a comprehensive plan for achieving assigned quotas within a fiscal period • Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives • Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities • Recognize expectations and proactively address any obstacles • Assess opportunities in the pipeline to derive accurate forecasts for a given time period • Identify the correct buyers for Cyara's solutions and services • Execute company campaigns, meet outbound call and email targets with high-quality leads • Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages • Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers • Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders • Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions • Understand relevant competitors, their strategies, and how Cyara compares • Address competitor advantages raised by buyers and successfully sell against competitors

🎯 Requirements

• 10 or more years of proven and stable B2B SaaS sales experience • Demonstrated track record of reaching $2M+ annual quota and closing high-value deals, with average deal sizes ranging from six to seven figures • Strong industry knowledge in CX/customer experience, contact centers, chatbots, or quality assurance strongly preferred • Experience selling AI backed solutions • Experience selling across the UK/EMEA region, with an established customer network in sectors such as banking/insurance, technology/B2B software, telco/media, retail/ecommerce, and hospitality/travel • Expertise in both net-new logo acquisition and farming from existing accounts • Familiarity with, or ability to thrive in, a US/private equity-owned B2B SaaS scale-up environment • Professional demeanor with a positive attitude, focusing on problem-solving • Comfortable with remote work, with a strong work ethic, effective time management skills • Proficient in CRM tools, ie. Hubspot, Salesforce or other.

🏖️ Benefits

• competitive compensation • a flexible work environment