Junior Support Analyst – Secure Network Operations Centre

🕒 July 28

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CyberOne

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🔒 Cybersecurity

🤝 B2B

Cybersecurity • B2B

CyberOne is a UK-based cybersecurity services company that provides 24x7 managed detection and response, incident response, Microsoft security integrations, penetration testing, cloud security, and professional consulting to help organisations build measurable cyber resilience. They deliver AI-augmented MXDR and other managed security services powered by Microsoft technologies, focusing on rapid detection, containment, compliance and continuous risk reduction for enterprise and regulated sectors.

📋 Description

• Monitor customer infrastructure and cloud platforms • Respond to alerts, incidents and service requests • Perform first-line troubleshooting across Microsoft technologies • Escalate issues with clear technical notes • Complete daily operational health checks • Produce knowledge articles and documentation • Deliver excellent customer service • Participate in shift handovers and continual improvement • Learn new technologies through mentoring and certification • Support CyberOne’s Secure Network Operations Centre and customer cyber defence operations

🎯 Requirements

• Passion for technology and cyber security • Good Windows and Microsoft 365 knowledge • Basic networking understanding • Strong customer service and communication skills • Willingness to learn and work as part of a team • Logical problem-solving skills • Entry-level suitability • Security-first mindset • Ability to incorporate information security considerations into day-to-day activities, decision-making, and interactions with customers, suppliers, and colleagues

🏖️ Benefits

• Flexible working hours & remote-first culture • Birthday off • Long-service awards • Bi-annual performance awards • Team off-sites • Structured training • Technical exposure • Career pathing • Formal Microsoft training • Structured mentoring • Certification opportunities