Operations Lead

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

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🗣️🇩🇪 German Required

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Logo of Dale Ventures GmbH

Dale Ventures GmbH

1 - 10 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

Dale Ventures GmbH is a Berlin-based, female-founded consumer goods company behind the ivyclip, a patented, ergonomically designed hair claw clip. The company sells med‑tech‑grade TPU hair accessories direct-to-consumer via an online Shopify store, emphasizing comfort (pressure-free design), safety (BPA- and plasticizer-free, REACH‑compliant materials), and stylish color options. Dale Ventures focuses on product development (3D printing prototyping, material testing) and D2C eCommerce marketing to European customers.

📋 Description

• Operational responsibility for procurement, logistics, sales, and finance • Ensure that goods are available at the required location on time • Manage day-to-day operations from ordering and production through transportation, warehousing, and retail replenishment to online fulfillment • Build scalable processes, systems, and partner structures across multiple countries, retailers, and channels • Own forecasting and ordering across all channels • Manage manufacturers while balancing product availability and working capital • Manage freight, customs clearance, retail warehouses, online fulfillment, and Amazon FBA • Design the European logistics and fulfillment setup based on costs, service levels, and error rates • Ensure reliable retailer supply, including call-offs, delivery windows, displays, and complaints • Define processes, KPIs, and tools • Build customer operations tools, processes, and goodwill policies • Translate recurring customer feedback into improvements

🎯 Requirements

• Several years of experience in operations, supply chain, or logistics involving physical products • Proven responsibility for goods, orders, inventory, or product availability • Understanding of the interdependencies between forecasting, procurement, production, working capital, transportation, and sales • Experience working with 3PLs and freight forwarders; international sourcing and retail supply experience is preferred • Ability to turn unstructured processes into simple, scalable processes and document them • Proactive problem-solving mindset and strong sense of ownership • Excellent communication skills in German and English • A master’s degree in supply chain management, logistics, or a comparable field is a plus, but not required

🏖️ Benefits

• Key role with significant impact and direct collaboration with the founders • Career path toward Head of Operations, with the opportunity to build your own team • Competitive base salary plus participation in the company’s success • 100% remote • Paid co-working space in your city of choice • Company car or JobRad bicycle leasing • Fitness benefits and other perks • Hardware of your choice • 26 days of annual leave • 20 workation days elsewhere in the EU • €1,500 annual professional development budget

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