Merchandising Operations Manager

🔥 4 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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🗣️🇩🇪 German Required

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Logo of MANIKO Nails GmbH

MANIKO Nails GmbH

11 - 50 employees

💄 Beauty

🛒 Retail

Beauty • Retail

MANIKO Nails GmbH is a company that specializes in innovative nail care solutions, offering an easy and professional manicure experience for customers at home. Their products include UV gel strips that are easily applied and designed to last up to three weeks without chipping, providing a quality comparable to that of a nail salon. MANIKO Nails are vegan, free from harmful chemicals, and suitable for various nail shapes and sizes. In addition, they offer a range of colors, accessories like UV lamps and remover pens, and exclusive loyalty programs for customers. The company's products are available both online and in select German drugstores like DM and Budni.

📋 Description

• Own the day-to-day operations at the point of sale (POS) • Build and manage an asset register for every counter, including location, condition, and history • Own spare-parts supply from issue reporting through confirmed installation • Plan and manage refits and assortment changes, from planogram development and agency briefing through final sign-off • Sign off every implementation and track defects through to resolution • Serve as the first point of contact for reports from stores • Measure and reduce resolution times • Organize the return and refurbishment of replaced furniture components • Maintain guidelines and training materials for field teams • Develop scalable standards, KPIs, and automations • Report to the Team Lead, Operations • Work closely with the Retail team and POS Project Management

🎯 Requirements

• Several years of hands-on POS or merchandising experience in multi-site retail, on the brand, agency, or retailer side • A proven example of maintaining a stable condition over a period of several months • Willingness to conduct occasional store checks at locations across Germany • Confident working with Google Sheets, Excel, or Airtable • Fluent in German and highly proficient in English • Experience with beauty or cosmetics counters or the drugstore channel is a plus • Experience managing merchandising agencies, including SLAs, is a plus • Experience with spare-parts or furniture logistics is a plus • Experience with an asset register or similar data-maintenance processes is a plus • Experience with Airtable, ClickUp, or photo-reporting tools is a plus

🏖️ Benefits

• 100% remote within Germany, with an optional office in Berlin • Flexible working hours • Deutschlandticket • Urban Sports Club membership • Ownership, trust, and the freedom to make an impact • Workation opportunities • Personal and professional growth opportunities • Annual professional development budget • Regular team events in Berlin • Complete home-office equipment • Individual travel budget for visits to Berlin • Flat hierarchies, fast decision-making, and genuine teamwork

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