Remote Customer Service Representative
August 5, 2023
Description
• Assist customers about product inquiries/concerns • Make sure that customers are delighted and satisfied with their customer service interaction • Turn customers around in case they are dissatisfied with shipping/product delays
Requirements
• Fully fluent in English • Proven experience with Achieving Customer Service Excellence • Experience working with Amazon within a customer service capacity • Hard-working, resourceful, self-motivated, detailed, and responsible • Passionate about helping others and the company succeed • Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis • Knowledgeable in MS Office, Google Sheets, Project Management tools • Experience using Freshdesk (or similar) is a plus • Willingness to work for a single employer exclusively • Capacity to work additional hours if needed
Benefits
• Work/life balance • Flexible time-off, holidays, sick days, and a fun remote start-up culture • Free premium culinary products from our company
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