
10,000+ employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.
🔥 8 minutes ago
🇮🇳 India – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
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10,000+ employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.
• Manage end-to-end service contract administration activities, including contract activation, maintenance, corrections, and invoice resolution • Review electronic orders and dashboards • Keep all customer data updated and resolve holds • Follow up on customer issues and provide timely feedback • Collaborate with field sales, accounting, planning, technical support, marketing, warehouse, training and education, and returns departments • Resolve problems by clarifying issues, researching answers and alternative solutions, implementing solutions, and escalating unresolved problems • Ensure accurate contract execution, timely revenue recognition, and seamless support to Service Inside Sales and commercial stakeholders
• Familiarity with Oracle and/or Salesforce preferred • Four-year degree preferred or the equivalent of 2+ years of customer service experience • Customer service experience (2+ years may substitute for the preferred degree)
• Culture of belonging • Danaher Business System and continuous improvement culture
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