E-commerce Owner – Onboarding & Customer Success, Performance Marketing, Creative Strategy

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇩🇪 German Required

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DatAds

1 - 10 employees

Founded 2023

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

DatAds is a SaaS platform that helps marketing and creative teams and agencies instantly understand which ad creatives drive performance by breaking down creatives by concept, angle, creator, format and key metrics. It unifies ad platforms, attribution tools, and even ChatGPT prompts into a single dashboard to surface visual ad insights, speed creative reporting, and provide actionable recommendations for creative testing and optimization.

📋 Description

• Manage and develop e-commerce and agency customers • Analyze existing setups and identify optimization opportunities • Support the more effective integration of DatAds into customers’ daily processes • Conduct regular customer calls • Provide support via Slack • Provide strategic guidance on creatives and campaigns • Identify growth opportunities among existing customers • Proactively reach out to inactive or former leads via the CRM • Create copy, emails, and short updates for customer retention, communicating success, and supporting sales activities • Work closely with founders Max and Daniel • Contribute your own ideas and continuously improve internal processes

🎯 Requirements

• At least 2 years of experience in performance advertising, such as Meta, Google, LinkedIn, or TikTok • Experience in both hands-on campaign management and strategic development • Ideally, experience at an agency or as a freelancer • Hands-on mentality and a pragmatic, solution-oriented approach • Growth mindset and strong self-motivation • Confident, personable communication with customers, both in writing and on video calls • Fluent German and good written and spoken English

🏖️ Benefits

• Professional growth: active involvement in exciting projects, a high level of ownership, and a steep learning curve • Dynamic start-up atmosphere with fast communication and decision-making processes • Flat hierarchies • Talented and motivated founder team • Celebrating successes together • Flexible working hours • Remote work • 25 days of annual leave • Marketing network and access to experts • Build a professional network with leading figures in the marketing industry

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