Retail Operations Manager

🕒 April 21

🏄 California, Colorado, +19 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $96.6k - $130.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Deckers Brands

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

👥 B2C

👗 Fashion

🛒 Retail

B2C • Fashion • Retail

Deckers Brands is a global leader in designing, marketing, and distributing innovative footwear, apparel, and accessories. Known for its high-quality products and trendsetting designs, Deckers Brands encompasses a portfolio of well-known brands that appeal to diverse consumer segments worldwide.

📋 Description

• Project manage and collaborate with cross-functional partners for all store openings, closures, remodels, and relocations • Manage construction vendors for North American store projects and track budgets for CAPEX and operating expenses • Oversee daily operations of stores across North America, ensuring compliance with company policies and procedures • Monitor and analyze store inventory performance metrics, implementing corrective actions for improvement • Oversee operational reporting and share robust reports with the wider retail team to support compliance and operational excellence • Oversee, localize, and roll out retail systems and systematic training for North American retail stores • Communicate with stakeholders throughout new and existing programs to garner support and alignment • Identify opportunities for process improvement and implement best practices across all programs • Own Loss Prevention across all NA stores, including reporting, store training, and external security support • Maintain strong relationships with LP partners and vendors to ensure stores are supported • Implement effective Loss Prevention measures to safeguard company assets and minimize shrinkage • Lead and develop a high-performing retail operations team, providing coaching, guidance, and performance feedback • Maintain strong relationships with vendors, address concerns, and assess/prioritize store maintenance issues • Procure new vendors to improve service to stores across North America

🎯 Requirements

• Bachelor’s Degree or equivalent experience • PMP/CAPM a plus but not required • 5+ years of construction/project management experience, with a strong emphasis on delivering in retail stores • 5+ years of high-level retail experience/leadership experience • Proven experience in planning, scheduling, budgeting, resourcing, and successfully executing multiple concurrent projects • Consistent history of effective collaboration with internal and external partners to meet project deadlines • Proven ability to drive high-velocity results and sustain a vibrant brand culture across a distributed network • Expert at maintaining rigorous store compliance across safety, inventory health, and SOPs • Skilled in orchestrating specialized retail vendors and contractors for seamless service delivery • Demonstrated proficiency in managing CAPEX and OPEX budgets for resource efficiency and profitability • Capable of influencing corporate, regional, and retail leadership and delivering high-impact presentations • Expert at deconstructing complex initiatives into actionable workstreams for flawless execution • Able to manage a diverse portfolio of competing priorities while maintaining quality • Advanced mastery of Microsoft Office Suite for data analysis, project tracking, and communications

🏖️ Benefits

• Competitive Pay and Bonuses • Financial Planning and wellbeing • Time away from work • Extras, discounts and perks • Growth and Development • Health and Wellness