Application Specialist — Administration, Billing, Coding

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Dedalus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

Dedalus is a global provider of healthcare software solutions aimed at transforming and optimizing health and social care systems worldwide. Their offerings include the Continuum of Care platform, which enhances patient care through all stages, from prevention to end-of-life care, utilizing modern technologies for interoperability and integration. Dedalus supports over 7,500 healthcare organizations across 40 countries, providing electronic medical record (EMR) solutions, diagnostic results, and innovative cloud services to healthcare facilities, hospitals, and research institutions. They emphasize innovation in healthcare delivery, improving access to care and enhancing the quality of healthcare through data-driven approaches.

📋 Description

• Within the “Administration, Billing and Coding” module area, we will systematically expand your subject-matter expertise. • You will be prepared to both comprehensively advise your customers and effectively support your team with your expertise. • You will be the primary contact for a fixed portfolio of assigned existing customers within this module set. • Our main objective is to increase the utilization rate of your customers’ ORBIS application, which you will achieve independently through a variety of service activities. • You present new features of upcoming software releases and help customers reduce complexity, prioritize tasks, and make well-informed decisions. • In your regular meetings you not only help customers overcome current challenges but also proactively raise topics that contribute to further developing the customer application. • To keep your customers and colleagues supplied with all relevant information, you will work closely with adjacent Dedalus teams. • You will conduct various online trainings for the module areas assigned to you. • Execution and coordination of configurations in the application commissioned by the customer (changes).

🎯 Requirements

• Ideally you have commercial training in a hospital, a medical/nursing qualification, a degree in business administration or computer science, or comparable training. • At least 2 years of experience with ORBIS or similar healthcare software solutions. • Knowledge in several of the following areas: patient administration, revenue assurance, billing preparation and billing settlement, coding, medical controlling. • Experience conducting current-state analyses and creating target-state concepts. • Ideally you have experience in ORBIS administration. • Very good written and spoken German skills. • Ability to analyze, structure and communicate complex issues clearly. • Enjoyment in learning new topics in the hospital and IT environment. • Customer-oriented mindset and enjoyment in collaborative problem solving. • Strong communication skills and ability to work in a team. • High willingness to learn and analytical thinking.

🏖️ Benefits

• A permanent (open-ended) employment contract with an attractive salary for a long-term perspective. • Responsible and exciting tasks in a future-oriented industry. • The activities are predominantly remote (home office), giving you flexibility. • Full hardware and software equipment for comfortable home office work. • A friendly team that is happy to support you and with whom you will be on a first-name basis. • A current company smartphone with dual-SIM (Android or iOS), also available for private use. • Possibility of a discounted Deutschlandticket (public transport pass). • We provide a company credit card for your use. • Discounts on tickets for various leisure events. • Group accident insurance (also covers accidents during leisure time). • Company pension scheme and time-value accounts.