Account Coordinator

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Responsible for responding promptly to customer inquiries • Responsible for providing customers with information on product pricing, features, and availability • Responsible for creating proposals, quotes, and opportunities • Responsible for creating presentation format and compiling data for the preparation of sales presentations • Responsible for documenting all order-related activities in various systems • Ensures up-to-date records of customer interactions, transactions, comments, and complaints • Responsible for managing high volume of inbound and outbound emails • Responsible for providing general day-to-day customer service to clients and vendors • Ad hoc duties as assigned

🎯 Requirements

• College degree in Marketing, Communications, Business Administration, or related field • 1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience • Customer orientation and ability to adapt/respond to diverse types of characters • Experience working with inbound and outbound calls, customer retention, and inside sales preferred • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook) • Proficient with Google suite (Google sheets, Gmail etc.) • Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal • Basic exposure to NetSuite is ideal • Very Proficient in written and spoken English

🏖️ Benefits

• Work-from-home opportunities • Generous salaries • Empathetic management • Growth-oriented training • Travel allowances • Meals