Account Manager

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Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔌 API

📡 Telecommunications

🤝 B2B

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

API • Telecommunications • B2B

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Conduct high-volume outbound outreach via phone, email, and social channels (e.g., LinkedIn) to engage prospective SMB clients. • Effectively qualify inbound marketing leads and outbound prospects to understand their business challenges and communication needs. • Articulate the value of Sinch’s messaging, voice, and email solutions to key decision-makers. Conduct professional product demonstrations to showcase our capabilities. • Manage and maintain an active pipeline of opportunities within the CRM (e.g., Salesforce), ensuring all data and sales activities are logged accurately and promptly. • Guide qualified SMB prospects through the sales cycle to successful closure, meeting or exceeding monthly and quarterly sales targets. • Work closely with the broader sales, marketing, and customer success teams to optimize the customer journey and ensure seamless onboarding.

🎯 Requirements

• 2–4 years of experience in sales, account management, or B2B business development, preferably within the technology sector. • Exceptional written and verbal communication skills in English. Ability to confidently interact with business owners, executives, and technical stakeholders. • A strong understanding of cloud communications and SaaS models. Previous experience with CPaaS or software sales is highly preferred. • Proficiency with CRM systems (like Salesforce) and sales engagement platforms. • Resilient, goal-oriented, and highly self-motivated. You should possess a "hunter" mentality with a proven track record of meeting or exceeding sales targets.

🏖️ Benefits

• Competitive base salary and an attractive, performance-based commission structure. • Comprehensive health benefits (HMO). • Paid Leaves. • Birthday Leave. • Home Interview Allowance. • Remote working arrangements. • Continuous training, mentorship, and clear pathways for career progression within a global tech powerhouse. • A vibrant, inclusive, and collaborative team culture.