Account Manager

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Manage and maintain a portfolio of existing client accounts and ongoing projects. • Coordinate custom apparel orders from initiation through completion while ensuring timelines and quality standards are met. • Communicate directly with clients regarding order updates, timelines, approvals, and issue resolution. • Collaborate closely with internal departments to ensure smooth execution of customer projects. • Monitor project timelines and proactively address delays, risks, or bottlenecks. • Resolve client concerns and operational challenges with professionalism and urgency. • Identify opportunities to strengthen customer relationships and support account growth. • Maintain accurate records, project notes, and communication updates. • Assist with order tracking, status updates, and workflow coordination.

🎯 Requirements

• College degree in Business Administration, Marketing, Communications, or any related field preferred. • Proven experience in an Account Manager, Client Services, Customer Success, Project Coordination, or similar role. • Excellent relationship management skills. • Basic Microsoft Excel skills. • Comfortable using collaboration and communication platforms. • Interest or experience using AI tools such as Claude is a plus.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development