
11 - 50 employees
Founded 2010
☁️ SaaS
📡 Telecommunications
🤝 B2B
SaaS • Telecommunications • B2B
Deliberate GmbH is a Germany-based provider of cloud contact center solutions and professional services specializing in Genesys Cloud CX. The company offers consulting, systems integration, managed services, and a portfolio of proprietary applications (e. g. , integrations with Microsoft Teams, IVR, bots/AI) to help mid-market and enterprise clients migrate and optimize customer service operations in the cloud. Deliberate focuses on omnichannel customer engagement, scalability, and operational reporting to improve customer and employee experience.
🕒 March 18
🗣️🇩🇪 German Required
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11 - 50 employees
Founded 2010
☁️ SaaS
📡 Telecommunications
🤝 B2B
SaaS • Telecommunications • B2B
Deliberate GmbH is a Germany-based provider of cloud contact center solutions and professional services specializing in Genesys Cloud CX. The company offers consulting, systems integration, managed services, and a portfolio of proprietary applications (e. g. , integrations with Microsoft Teams, IVR, bots/AI) to help mid-market and enterprise clients migrate and optimize customer service operations in the cloud. Deliberate focuses on omnichannel customer engagement, scalability, and operational reporting to improve customer and employee experience.
• Plan and lead consulting projects (technological, methodological, and process-related) • Develop new solution concepts for clients • Advise IT organizations and business units on Contact Center, Voice, Cloud, and Chatbots • Support client projects from conception through to implementation
• Successfully completed degree (or equivalent qualification) • Professional experience in consulting and project management • Expert knowledge in Voice and Contact Center environments as well as in software development and cloud topics • Ability to present complex topics in an understandable way • Excellent communication and presentation skills in German and English
• Comprehensive onboarding, training, and qualifications for your personal development • Flexible working hours and remote work options • 30 days of annual leave
Apply Now🕒 March 17
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🗣️🇩🇪 German Required
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🗣️🇩🇪 German Required
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