Account Associate – UAE National

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Deliveroo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-08

B2C • eCommerce • Food Delivery

Deliveroo is a food delivery service that partners with restaurants, takeaways, supermarkets, and shops to bring a wide variety of meals directly to customers' doors. Users can easily track their orders and receive notifications about their delivery in real-time, ensuring a quick and efficient service. Deliveroo also offers options for workplaces and provides gift cards, making it a versatile choice for dining occasions.

📋 Description

• You'll be joining the Alshaya Group team. You will support Account Managers in ensuring that Alshaya's world-class brands are optimized for the Deliveroo platform, working across Ulta Beauty, Boots, Disney, and NYX Professional Makeup. • On-App Merchandising: Own the technical upload of promotions, ensuring discounts and "Buy 1 Get 1" offers are live and accurate across all Alshaya brand storefronts on Deliveroo. • Ad Operations: Assist in activating "Deliveroo Ads" for brands like NYX and Ulta, ensuring campaigns are launched on time to drive maximum visibility. • Quality Assurance: Regularly audit the Alshaya brand pages to ensure images, descriptions, and promotional tags are correct and visually appealing. • Stock Tracking: Monitor the frequency of stock updates from the Alshaya side. Ensure that fast-moving items (e.g., Boots essentials) are consistently updated to minimize "Order Mark-outs." • Proactive Flagging: Identify and flag gaps where brands have failed to send stock updates, working quickly to resolve data silos before they impact the customer experience. • Menu Creation: Work with the Catalogue teams to improve menu structures, such as adding "Trending" categories for Ulta or "Gift Ideas" for Disney. • Menu Sprints: Execute rapid updates to menu tags and categorization to improve searchability and conversion rates on the Deliveroo app. • Reporting: Pull performance data for daily and weekly "Health Checks" to help Account Managers identify growth opportunities.

🎯 Requirements

• Q-Commerce Mindset: You understand that in the world of Deliveroo, every minute counts. You are fast, responsive, and organized. • Data Literacy: Comfortable handling CSV files and basic data analysis (Excel/Google Sheets) for menu uploads and performance tracking. • Detail Oriented: You have an eye for the small things, ensuring a NYX lipstick shade name is exactly right or a Disney price point is updated. • Collaborative: A natural team player who can work with multiple stakeholders. • Problem Solver: When a stock feed fails or a promotion doesn't trigger, you don't just report it—you help find the fix.

🏖️ Benefits

• Solve meaningful problems at real scale — Work on a complex, always-on marketplace that impacts millions every day. • See your impact, fast — Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. • Grow through challenge and ownership — Take on big, ambiguous problems and accelerate your career with strong support. • A culture built for builders — High standards, collaboration, flexible working and continuous learning.