Customer Learning Experience Designer

January 6

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Deputy

Make a difference to the lives of shift workers around the world

Intelligent Scheduling • Accountability • Attendance • Integration with Payroll • Compliance

201 - 500

Description

• Responsible for creating, maintaining, and testing embedded learning experiences using a Digital Adoption Platform • Scope, design, build, and test impactful user experiences that drive value throughout the entire customer lifecycle • Convert free trials to paid customers, optimize account setup, provide just-in-time support, and drive increased product adoption throughout the customer journey • Work cross-functionally with various teams including Product, Product Marketing, Sales, Support, and Customer Success

Requirements

• 2+ years of experience with Digital Adoption Platforms such as WalkMe, Pendo or Whatfix • Background in Instructional Design, UX, Adult Learning, Education, or similar • Working knowledge of HTML, CSS and jQuery selectors • Extreme attention to detail • Ability to independently manage multiple projects • Growth mindset, comfortable with the unknown, and willingness to learn and experiment

Benefits

• Employee Stock Ownership • Competitive Compensation Packages • 401k Company Match • Comprehensive Health Benefits • Commuter Reimbursement Program • Flexible Work Schedule

Apply Now
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