Senior Client Account Executive, Enterprise

🕒 February 13

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Dialpad

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

📡 Telecommunications

🏢 Enterprise

💰 $170M Series F on 2021-12

AI • Telecommunications • Enterprise

Dialpad is an AI-powered customer communication platform designed to facilitate and streamline business communications. It offers a range of cloud-based solutions for customer support, contact centers, and sales outreach, integrating AI technology for automated note-taking, in-call coaching, and productivity insights. Dialpad is used across various industries such as retail, insurance, technology, and more, to optimize sales, support teams, and enhance customer experiences. By providing tools for better communication and customer interactions, Dialpad empowers businesses worldwide.

📋 Description

• Manage the full sales cycle for a dedicated portfolio of enterprise clients, collaborating closely with internal teams (Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing) and Dialpad Partners to drive customer base expansion. • Partner with fellow Enterprise CAEs to identify leads for upsell and cross-sell opportunities, develop compelling quotes, and maintain effective client communication. • Strategize account growth by crafting personalized account plans in alignment with monthly and quarterly sales objectives. • Foster strong relationships with customers to understand their strategic goals and anticipate expansion requirements. • Proactively generate leads and nurture a robust sales pipeline. • Consistently achieve or surpass quarterly revenue targets.

🎯 Requirements

• 7-10 years of sales experience in an ever-changing environment. • Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background. • Ability to communicate, present, and influence key stakeholders and decision-makers. • Experience providing timely and accurate forecasts to sales leadership. • Excellent time management and organizational skills with the ability to track numerous details. • 5 years of SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS. • Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets). • Curiosity: Ability to get to know your customers’ business, internal teams, and processes. • Closing mindset: Get ahead of closing deals by asking closing questions early and often. • Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from. • High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment. • Organization: The key to success is execution. Our preferred candidate has outstanding organizational skills. • Communication: Clear communication is critically important to this role.

🏖️ Benefits

• Competitive benefits and perks • Robust training program