Senior Key Account Manager

🕒 February 3

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Digital Charging Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🚗 Transport

🏢 Enterprise

☁️ SaaS

Transport • Enterprise • SaaS

Digital Charging Solutions is The Digital Charging Solutions GmbH develops public charging solutions for automakers, fleet operators and EV drivers, offering full-service white-label access to one of Europe's largest integrated public charging networks. The company provides OEM-branded charging services, fleet management (CHARGE NOW for Business), and consumer charging apps (CHARGE NOW), serving over 1 million users across 30+ countries with nearly one million charging points and 1,800+ partners. DCS also emphasizes information security (ISO/IEC 27001) and supports electrification for businesses and drivers.

📋 Description

• Client Relationship Management: Serve as the primary point of contact for key accounts, addressing client concerns and building strong, long-term relationships with key stakeholders • Sales and Revenue Growth: Identify upselling and cross-selling opportunities, develop strategic account plans, and collaborate with internal teams to ensure timely delivery of products and services • Account Strategy and Planning: Analyze market trends and client feedback to inform strategies, create customized presentations, and monitor account performance metrics • Coordination and Communication: Coordinate with marketing, product, and support teams to align on client needs and ensure smooth project execution, while providing regular updates to senior management • Customer Service Excellence: Ensure high customer satisfaction by providing exceptional service, acting as a trusted advisor, and offering insights and recommendations

🎯 Requirements

• Proven experience (5+ years) as a Key Account Manager or in a similar sales/account management role • Strong relationship-building and stakeholder management skills, with excellent communication and interpersonal abilities • Strong sales and negotiation skills • Analytical proficiency, with experience in CRM software and Microsoft Office Suite • Knowledge of SQL and Power BI is a plus • Fluency in English and German is mandatory

🏖️ Benefits

• A unique opportunity combining the energy of a scale-up with the backing of BMW, Mercedes-Benz Mobility & bp • Work on products and services with significant social impact • An international team of talented people who love what they do and embrace a collaborative spirit • An open-minded culture with room for growth and the freedom to contribute your own ideas • Subsidized gym membership • Subsidized office lunch benefit • Personal development budget for your professional growth • Monthly mobility allowance • Up to 2 days of home office per week • Offsite and team events, plus much more, and modern, sunny offices in Berlin and Munich • Delicious coffee & tea, fresh fruit, and an office dog-friendly environment