Integration Analyst – Customer Success

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🔥 19 hours ago

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Divulga Vagas - Consultoria

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2015

💼 Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

Divulga Vagas - Consultoria is a Brazilian company established in 2017 that connects individuals with job opportunities across the country. The company specializes in job postings, market tips, and career advice, promoting transparency and commitment to both candidates and businesses. Divulga Vagas offers remote work options and maintains segmented WhatsApp groups by region to enhance job access for diverse profiles. They also provide daily articles on career development, resume crafting, and market trends, aiming to support candidates' preparation for job applications and growth in their professional lives.

📋 Description

• Provide first-line client support in person, by phone and via WhatsApp • Direct and route requests to the appropriate departments • Provide administrative support for office procedures • Track requests and ensure prompt, organized service • Support the team in client relations, maintaining clear, courteous, and efficient communication • Assist with organizing documents, records, and other administrative tasks.

🎯 Requirements

• Previous experience in customer service, Customer Success, or similar roles • Experience with office administrative routines • Excellent verbal and written communication skills • Strong writing skills, vocabulary, and ease handling phone and message-based support • Organized, attentive to detail, and proactive • Strong interpersonal skills with a focus on customer experience • Familiarity with Artificial Intelligence tools is a plus • Reside in São Paulo and be available to work a hybrid schedule (2 days remote and 3 days on-site) in the Consolação area.

🏖️ Benefits

• Meal allowance R$33.00 per worked day (paid via iFood Benefícios) — no deduction • Transportation allowance (paid via iFood Mobilidade) — no deduction • Total Pass • Health insurance with 70% of the premium paid by the company (Porto Seguro)