Renewal Manager

🔥 1 minute ago

🏄 California, Colorado, +7 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ☕ Washington – Remote

💵 $35 - $59 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Develop and leverage customer relationships to improve customer retention • Uncover additional opportunities within the Commercial team's most strategic customers • Manage renewal process and negotiate multi-variable contracts • Drive usage and adoption and consult customers to increase successful adoption of the Docusign Agreement Cloud • Facilitate cross functional support to achieve successful product implementation • Develop and execute strategic territory plans to achieve metrics • Demonstrate expertise within the vertical accounts managed • Foster strong working relationship with Account Executives to support and grow current customer base • Travel as necessary to foster relationships with customers in territory

🎯 Requirements

• Basic BA/BS degree or equivalent work experience • 3+ years of experience in account management focused on customer retention and sales within the technology or software industry • Experience with Google suite • Demonstrated time management, organizational, and multi-tasking skills • Experience with project management and consulting with customers to deploy technology • Excellent business acumen and ability to analyze data to address customer situations • Exceptional verbal and written communication skills, specifically at executive level • Experience building highly consultative customer relationships • Track record of success and over-achievement of quota in past positions • Demonstrated ability to work in a fast-paced environment

🏖️ Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events