Account Manager, EMEA

🔥 0 minutes ago

🌐 Estonia, Sweden, +1 more countries – Remote

🇪🇪 Estonia – Remote 🇸🇪 Sweden – Remote 🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Develop a deep understanding of DoiT’s business, cloud management platform, support, services, and customer needs • Own customer context, communication, and relationships with vendor teams to demonstrate value and identify revenue-growth opportunities • Manage customer support escalations through resolution while ensuring high customer satisfaction • Negotiate and close long-term commitments with key stakeholders • Identify new workload opportunities within customers’ cloud environments and SaaS solutions • Establish regular engagement with the customer portfolio, balancing strategic and emerging clients • Aggregate customer feedback to align products and solutions with customer needs • Provide customer feedback to engineering teams and help prioritize development deliverables • Deliver quarterly customer reviews covering project timelines, projected cloud-platform spending, and DoiT support and engagement • Maintain and strengthen relationships with key cloud providers • Identify cost-optimization opportunities in customer cloud environments • Work with cloud-vendor sales representatives on mutual customers

🎯 Requirements

• 3+ years of experience in Account Management supporting the EMEA market • 2+ years of experience at a technology company (SaaS, SI, Cloud Vendor…) • Experience supporting customers in the AWS, Google Cloud, Microsoft Azure ecosystem, or another cloud vendor • Strong verbal/written communication skills in English and Swedish • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Great operational/administration skills • Analytical and detail-oriented • Ability to understand both the big picture and minutiae • Desire to grow within the organization and continuously broaden skill sets • Cloud Certifications such as AWS Cloud Practitioner or Google Cloud Digital Leader certifications are bonus points

🏖️ Benefits

• Unlimited PTO • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Flexible schedule balancing work and home life • Remote work