Scaled Account Manager

🔥 1 hour ago

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on DoiT International's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on DoiT International's site. Checked 16 minutes ago.

Logo of DoiT International

DoiT International

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Own a scaled portfolio primarily across SMB and mid-market accounts • Maintain customer context, stakeholders, priorities, risks, opportunities, renewals, and next steps in Salesforce • Use data to prioritize engagement across high-potential and at-risk accounts • Build multi-threaded customer relationships and understand business priorities, cloud footprint, FinOps maturity, and desired outcomes • Drive retention and renewal outcomes by identifying risks and coordinating mitigation plans • Lead commercial conversations on pricing, commitments, contracts, and approvals • Identify, qualify, and manage expansion pipeline across workloads, migrations, cost optimization, managed commitments, products, and services • Maintain accurate opportunity stages and forecasts • Partner with Sales, CSMs, FDEs, specialists, and cloud-provider teams on account plans, funding, deal registration, and execution • Run customer cadences including account and FinOps reviews, product demonstrations, commitment planning, security and AI discussions, onboarding, and escalation reviews • Coordinate escalations and drive accountability through resolution • Use customer data, dashboards, CRM workflows, and AI or automation tools to improve coverage • Share customer feedback, product requests, and market insights with Product, Engineering, Marketing, and Sales • Maintain account reviews and plans for priority and high-potential customers

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years of experience in a technology company • Strong verbal/written communication skills in English • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Strong operational/administration skills • Analytical and detail-oriented • Ability to move between big-picture and detailed analysis • Desire to grow within the organization and continuously broaden skill sets • Experience with AWS, GCP, or other major public clouds is a bonus • Experience with FinOps, cloud cost optimization, cloud operations, Kubernetes, AI, data platforms, or related cloud technologies is a bonus • Cloud certifications such as AWS Cloud Practitioner or Google Cloud Digital Leader are a bonus

🏖️ Benefits

• Remote work and flexible schedule balancing work and home life • Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program

Apply Now

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