Senior Cloud Engineer, AWS Support

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DVT

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

DVT is a global custom software development and data engineering company. With over 600 staff across offices in South Africa, Kenya, the UK, Ireland, and the Netherlands, DVT provides a range of services including custom software development, mobile app development, Microsoft services, staff augmentation, AI solutions, and cloud application services. DVT partners with clients to transform their businesses through digital transformation and agile consulting. The company focuses on delivering IT solutions across various sectors such as retail, banking, insurance, education, and media. DVT is known for its expertise in software engineering and application modernization, providing agile teams and IT professionals to meet diverse technological needs.

📋 Description

• Manage AWS operations and lead incident response • Build infrastructure with Terraform and CI/CD • Improve reliability and provide day-to-day AWS operational support — owning incident, alert, and request triage, on-call response, and operational health of the client's AWS estate • Collaborate closely with client platform and engineering teams to stabilize and improve production • Act as first responder for the client's AWS environment — triage, diagnose, and resolve incidents and service requests within agreed SLAs • Own alert handling across CloudWatch, GuardDuty, Security Hub, and AWS Health • Manage the operational ticket queue (incident, request, problem, and change) and drive problem management • Design, implement, and maintain scalable CI/CD pipelines for automated testing, deployment, and provisioning • Manage infrastructure as code with Terraform, CloudFormation, and CDK • Collaborate with software teams to integrate and deploy backend services and containerised applications • Ensure compliance with relevant standards (ISO 27001, SOC 2, POPIA / GDPR) per client requirements

🎯 Requirements

• 7+ years in Cloud DevOps, SRE, or AWS operational support, with strong CI/CD and infrastructure automation experience • Hands-on experience running AWS managed support / operations — incident management, alert triage, on-call, and SLA-bound resolution • Deep AWS proficiency: EC2, ECS/EKS, Lambda, S3, DynamoDB, RDS, VPC, Route 53, CloudFront, IAM (Identity Center), CloudWatch, X-Ray • Expert IaC (Terraform required; CloudFormation beneficial) — remote state, modules, multi-environment • Strong CI/CD platform experience (GitHub Actions, CodePipeline, GitLab CI, or Jenkins) • Advanced scripting in Bash or Python for automation and tooling • Containerisation and orchestration (Docker, Kubernetes/EKS, Helm beneficial) • Familiarity with AWS GuardDuty, Security Hub, and AWS Health alert handling and triage • Experience with ITSM / ticketing workflows and structured incident, problem, and change management • Monitoring/observability tooling (CloudWatch, Prometheus, Grafana, Datadog, or similar) • AWS networking — VPC design, security groups, load balancers, DNS, hybrid connectivity • Secrets management (Secrets Manager, Parameter Store, HashiCorp Vault) • DevSecOps practices — SCA/SAST/DAST, vulnerability and compliance automation • AWS cost optimisation, tagging strategies, and FinOps practices • Excellent communication; proven mentorship; consulting / professional-services delivery across concurrent client engagements • Minimum Requirements: Matric (Grade 12) certificate; Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent practical experience); At least one relevant professional certification (AWS DevOps Engineer, Solutions Architect, SysOps Administrator, CKA, or equivalent)

🏖️ Benefits

• Strong culture of learning • Internal speaking and sponsored technical events across the AWS ecosystem