Sales Support Specialist

March 20

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EDCi

Enabling Excellence in Communication and Technology

Cloud Services • Support • Data Center • Professional Services • Communication and Collaboration

51 - 200

Description

• Performing sales data entry duties in regards to performance metrics, opportunity management, and other key operational pipeline forecasting requirements. • Supporting account managers in the creation and processing of sales orders in a timely manner. • Providing client facing relationship support for EDCi clients alongside assigned Account managers. • Creating, owning, and performing prospect business development strategies to drive new leads throughout the customer experience solution team. • Act as the sales team liaison to marketing for sales driven tasks, including events, collateral, use cases, or other ad hoc requirements.

Requirements

• Bachelor’s or Associates degree in Business, IT or a related field preferred • Excellent communication, negotiation, and interpersonal skills • Strong attention to detail and ability to manage multiple tasks simultaneously • Proficiency in CRM software • Healthcare and/or Genesys experience a plus, but not required

Benefits

• Remote work from home • Paid holidays, vacation and sick time • Bring Your Own PC Policy • Cell phone reimbursement • Casual dress • Funded training and certifications • Health, dental & vision insurance • 401K match • And much more!

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