Middle Information Developer, #TSCM 33067

November 1, 2023

ELEKS

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The Custom Software Development Company

Data Science • Mobility • Quality Assurance and Testing • R&D • Technology Consulting

1001 - 5000

Description

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff. • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff. • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO. • Communicate the status of documentation tasks in progress to ensure timely delivery. • Interview subject matter experts to obtain ongoing details on the projects. • Create documentation templates for various document outputs. • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems. • Create various types of video documentation under supervision of senior staff. • Implement and support single-sourcing, structured authoring, and minimalism. • Create documentation interactivity elements (index, hyperlinks, related topics, etc.). • With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product. • Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements. • Follow all stages of documentation development and provide high-quality results. • Translate technical texts that require minor review and editing from senior staff. • Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS. • Take active (or passive) part in competence development events of IDO. • Take part in coaching and mentoring of the junior staff.

Requirements

• More than 3 years in the Information Development/Technical Communication/Technical Writing field • Advanced or Proficiency English • Ability to show the portfolio of documentation samples or perform the practical test task • Extensive experience with producing various deliverables: user manuals, help systems, technical/operations manuals, API documentation, knowledge bases, video tutorials, etc. • Extensive experience with professional tools like MadCap Flare or ATCS, Camtasia, or Storyline • Experience starting documentation projects from scratch • Outstanding communication and presentation skills • Initiative and proactive

Benefits

• Above average compensation and competitive Social package