Deployment Strategist – Global Expansion

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Meet with strategic customers to understand AI transformation goals and identify pain points in customer-facing and operational workflows • Own flagship deals end-to-end, from use-case identification through commercial-term structuring and closing • Embed with strategic customers as a trusted partner, spending meaningful time onsite and owning delivery outcomes • Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them • Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, production readiness, adoption, and impact • Scope applications in new industries and expand AI solutions across sectors globally • Present project results and future-work proposals to technical teams and C-suite executives • Collaborate with Research teams to feed field insights into ElevenLabs’ platform and models • Build and deliver demos of ElevenAgents and broader AI technology • Collaborate with customer engineering and executive teams to bring agents to production and deliver measurable business outcomes

🎯 Requirements

• 3+ years of experience working with customers in a technical capacity • Direct enterprise customer experience preferred • Experience in product development, delivery, and change management • Commercial instinct and comfort with deal conversations, value propositions, and enterprise sales cycles • Basic proficiency in Python and familiarity with API integration • Ability to prototype, demo, and communicate credibly with engineering teams • Excellent communication and problem-solving skills • Proven track record of owning complex, ambiguous projects and delivering results • Adaptability across customer environments, industries, and technical use cases • Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks • Ability to map enterprise use cases and workflows to AI systems • Fluency in English and French • Deep understanding of regional and cultural nuances • Willingness to travel regularly for customer onsites

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend to meet up with colleagues • Annual company offsite • Monthly co-working stipend if not located near a main hub • Innovative culture and opportunities to drive impact • Countless growth opportunities beyond immediate role and responsibilities