Elfonze Technologies
201 - 500 employees
Founded 2020
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.
HR Case Administrator, Forms/Workflow
Job not on LinkedIn
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Elfonze Technologies
201 - 500 employees
Founded 2020
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.
📋 Description
• Provide L2/L3 support for UKG HRSD modules (case management, knowledge base, employee service portal) • Manage and resolve HR cases, service requests, and escalations in line with defined SLAs • Configure and maintain HR forms, workflows, and approval processes • Create, update, and govern knowledge articles to improve self-service and case deflection • Monitor and improve HR service delivery metrics (case volumes, resolution time, backlog) • Ensure data accuracy, audit readiness, and compliance (PII/PHI handling) • Collaborate with HR, payroll, and IT teams to streamline end-to-end HR processes • Support integration touchpoints with HRIS and downstream systems • Participate in transition, knowledge transfer, and documentation uplift from incumbent vendor • Identify opportunities for automation, standardization, and continuous improvement
🎯 Requirements
• 4–8+ years of experience in HR Service Delivery / HR Operations / HRIS support • Hands-on experience with UKG HR Service Delivery (or similar platforms like ServiceNow HRSD) • Strong understanding of: HR case management and shared services model • Knowledge management and content governance • HR workflows, forms, and process automation • Experience working in ticketing tools and SLA-driven environments • Familiarity with HR data privacy, security, and compliance (PII/PHI) • Strong analytical, problem-solving, and stakeholder communication skills
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options
Apply NowSimilar Jobs
🕒 Yesterday
Senior Specialist managing talent strategies at Ensemble Health Partners India. Innovating talent management to align with business goals for enhanced employee lifecycle and development.
🕒 July 3
HR Systems & Operations Specialist enabling efficient HR service delivery through effective management of HR systems and analytics. Collaborating on workforce reporting and operational processes at LTG.
🕒 July 3
HR Operations Advisor role providing operational HR support for international employees. Managing HR service delivery and employee relations across LTG's global operations.
🕒 July 3
HR Operations Administrator at LTG supporting employee lifecycle administration and payroll coordination across multiple jurisdictions. Ensuring accurate HR processes and compliance with established policies.
🕒 June 25
HR Manager overseeing employee lifecycle and improving HR processes for remote marketing platform company. Requires strong HR knowledge and experience managing remote teams.
