Account Manager, Installed Base

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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• No salary listed.

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Emerson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

🏭 Manufacturing

💼 Consulting

🍽️ Food & Beverage

Manufacturing • Consulting • Food & Beverage

Emerson is a global technology, software, and engineering company known for driving innovation that aims to make the world healthier, safer, smarter, and more sustainable. This company operates as a powerhouse in various sectors, focusing on delivering advanced solutions and services that align with its commitments to environmental, social, and governance standards. Emerson is dedicated to sustainability, diversity, equity, and inclusion while actively engaging in communities and promoting STEM initiatives. The company's expertise in automation and its top-tier leadership contribute to its global reputation.

📋 Description

• Serve as the primary point of contact for existing customers in the DACH region • Build and further develop long-term customer relationships • Identify individual customer needs as well as growth and optimization opportunities • Develop tailored service and lifecycle solutions • Support system upgrades, system expansions, and long-term service agreements • Identify new business opportunities within the existing customer base • Develop sales and proposal strategies with Inside Sales and relevant internal stakeholders • Collaborate with Account Managers and internal subject-matter experts • Proactively market service, software, and lifecycle solutions • Build relationships at all relevant levels of customer organizations and strengthen customer loyalty • Maximize customer engagement through face-to-face meetings and virtual meetings • Work closely with Inside Sales and operational teams • Represent the company at trade fairs, industry events, and customer events • Use CRM systems, sales tools, and market intelligence to identify and track sales opportunities • Provide transparency into future business developments • Continuously improve performance, reliability, and customer satisfaction

🎯 Requirements

• Successfully completed technical vocational training, a technical degree, or a comparable qualification • Several years of experience in selling technical products, solutions, or services • Proven track record of winning projects and service agreements • Knowledge of lifecycle services • Ideally, experience with DCS, SIS, ISW, or MES systems • Fluent German and English, both written and spoken, with strong negotiation skills • Proficiency in CRM systems and standard Microsoft Office applications • Ideally, knowledge of Emerson’s DeltaV distributed control system

🏖️ Benefits

• Ongoing career development • Mentoring • Training • Leadership opportunities • Financial support for welcoming a new family member, continuing education, or marriage • Additional leave during difficult times • Insurance coverage • Continued salary payment during illness • Bicycle leasing • Psychological support through the Employee Assistance Program • Support from local Mental Health First Aiders • On-site cafeteria • Fresh fruit • Complimentary beverages • Inclusive and appreciative workplace culture • Collaboration in diverse teams

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