IT Administrative Assistant

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Spread Tecnologia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🤝 B2B

📱 Media

🛍️ eCommerce

B2B • Media • eCommerce

Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.

📋 Description

• Support the administrative and operational routines of the Information Technology area. • Assist in organizing and updating documents, records, spreadsheets and information databases. • Log, track and follow up on support tickets. • Route incoming requests to the responsible teams according to established procedures. • Support the monitoring of deadlines, outstanding items and responses related to tickets. • Assist in updating controls, reports and area metrics. • Support the organization of meetings, agendas, minutes and action plans. • Provide administrative support to teams involved in internal technology projects and initiatives. • Assist with organizing access permissions, requests, inventories and other internal controls. • Support the updating of procedures, manuals and knowledge bases. • Contribute to the organization and compliance of the area’s routines and processes.

🎯 Requirements

• We are looking for an IT Administrative Assistant with an organized, collaborative profile who is interested in developing knowledge in the technology area. • Basic computer skills. • Basic knowledge of Microsoft Office tools, especially Excel, Word and PowerPoint. • Interest in learning about IT processes, systems, support and routines. • Good communication, organizational skills and the ability to work in a team. • Preferred qualifications • Basic knowledge of ticketing/IT service management tools. • Previous experience in administrative tasks, customer service or operational support. • Basic understanding of IT processes. • Basic knowledge of Excel. • Technical course or ongoing degree in a technology-related field.

🏖️ Benefits

• Position also open to candidates with disabilities (PwD).