Operations Manager – Enterprise Management Solutions

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EMS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1964

💊 Pharmaceuticals

⚕️ Healthcare Insurance

🧘 Wellness

Pharmaceuticals • Healthcare Insurance • Wellness

EMS is the largest pharmaceutical laboratory in Brazil, recognized for its commitment to providing effective and affordable health solutions. With over 55 years in the industry, EMS operates in more than 40 countries and offers a diverse portfolio of products, including innovative treatments for chronic conditions such as obesity and diabetes. The company also emphasizes social responsibility and quality, investing in research and development to ensure high standards in the medications it produces.

📋 Description

• Support the daily operations, service fulfillment, internal coordination, client follow-up, task tracking, and operational accountability of Enterprise Management Solutions LLC. • Coordinate work across assigned agents and supporting departments, including sales agents, receivables personnel, administrative support, and vendors. • Maintain daily operational task lists and trackers. • Monitor open assignments, pending service items, and overdue tasks. • Track client service requests, internal assignments, and leadership directives. • Follow up with assigned agents and departments to ensure work is completed. • Help coordinate fulfillment of services and ensure client-facing deliverables are completed on schedule. • Track leads, referrals, inquiries, and service requests received through company channels.

🎯 Requirements

• Philippines-based remote work availability. • At least 5 years of relevant professional experience in operations management, business administration, service fulfillment, project coordination, executive support, finance coordination, sales operations, customer operations, or related work. • Strong English writing and speaking skills. • Ability to support a U.S.-based company and work with U.S. Eastern Time overlap. • Strong follow-up and task tracking skills. • Strong spreadsheet, document, calendar, and email management skills. • Ability to work across multiple departments and personalities. • Ability to organize complex information clearly. • Reliable internet connection and remote work setup. • Ability to maintain confidentiality. • Strong attention to detail. • Ability to work independently and escalate issues appropriately.