Interactive Response Technology (IRT) systems and solutions provider supporting the life sciences industry.
IVR/IWR for clinical trials • IRT • Randomization • Clinical Supply Chain Management • ePRO
501 - 1000
💰 $1.7M Debt Financing on 2010-03
February 28
Interactive Response Technology (IRT) systems and solutions provider supporting the life sciences industry.
IVR/IWR for clinical trials • IRT • Randomization • Clinical Supply Chain Management • ePRO
501 - 1000
💰 $1.7M Debt Financing on 2010-03
• Lead projects of low to moderate complexity with support from senior team members • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction • Build effective partnerships with other internal teams to move project through all phases of the development process • Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies and risks • Act as subject matter expert on client clinical study protocol • Manage ongoing reporting of project health and profitability to internal and external stakeholders • Conduct end-user training • Manage issue resolution for studies in maintenance, including troubleshooting
• Bachelor’s degree or equivalent and/or appropriate experience • 1-2 years’ experience in client-facing, project support role(s), including job responsibilities similar to those described above • 1-2 years’ experience in life sciences industry • Familiarity using SQL a plus • Strong attention to detail and quality-focus • Strong customer service orientation • Excellent organizational and time management skills • Good communication skills • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals • Able to work on multiple assignments with supervision
• Competitive salary • Health, dental, and vision insurance • 401k retirement plan with employer match • Paid time off and holidays • Professional development opportunities
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