Client Account Manager – GPO Relations

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🕒 April 1

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Esri

5001 - 10000 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Esri is a leading geospatial software company that develops ArcGIS, a comprehensive platform for mapping, spatial analytics, and location intelligence. Its products enable organizations across industries to integrate, visualize, and analyze geographic data for decision-making, operations, and digital twins, delivered via on-premises deployments, cloud services, APIs, and developer tools. Esri primarily serves enterprises, government agencies, and other organizations with B2B SaaS and platform solutions.

📋 Description

• Call 4 Health is seeking an experienced and proactive Account Manager, GPO Account to support and grow one of our key client relationships within the Group Purchasing Organization (GPO) space. • This role will focus on managing the day-to-day relationship for one primary GPO account while helping expand visibility and opportunities across the account’s broader member network. • This individual will be responsible for navigating the account structure, building relationships, opening doors to additional opportunities within the existing account network, developing presentations and outreach materials, supporting email campaign efforts, maintaining account activity in HubSpot, and keeping the account organized and moving forward. • Build and maintain strong working relationships with key contacts across the client network. • Keep account activity organized, documented, and moving forward in a timely manner. • Identify opportunities to expand Call 4 Health’s presence within the account by opening doors to additional member accounts and internal contacts. • Support outreach efforts within the existing client ecosystem to generate interest in Call 4 Health’s services. • Work closely with sales leadership and internal teams to help move opportunities forward within the assigned account. • Help position Call 4 Health’s capabilities in a clear, professional, and organized way to prospective contacts within the network.

🎯 Requirements

• 3–5+ years of experience in account management, client relationship management, business development support, or a similar client-facing role. • Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred. • Strong organizational skills with the ability to manage multiple projects, contacts, and follow-up items at once. • Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with Microsoft Teams and other standard business systems and software used in a professional environment. • Ability to work independently, take initiative, and operate effectively without significant hand-holding. • Strong written and verbal communication skills. • Experience creating presentations, client-facing materials, and professional email communications. • Experience using CRM systems, preferably HubSpot. • Ability to think strategically within an assigned account while also handling day-to-day execution and follow-through. • Strong problem-solving skills and a proactive, solutions-oriented mindset. • Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency, communication, reporting, and overall business operations.

🏖️ Benefits

• Comprehensive benefits package including health, dental, vision, PTO, and more.

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