Device Management Engineer – Cloud Services

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 14%

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Logo of Eton Technologies

Eton Technologies

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Eton Technologies is a B2B IT services and consulting firm that provides enterprise-focused digital transformation, managed services, offshore team solutions, and application development. As an Oracle Partner with expertise in Oracle Cloud and EBS and experience with Microsoft Azure, Dynamics 365 F&O, and Power Platform, Eton handles ERP, cloud development, BI & analytics, procurement transformation (source-to-pay), restaurant POS and hardware support, and AI/ML solutions. The company emphasizes offshore talent with onshore commitment, helpdesk and support services, and turnkey offshore team management for clients across multiple industries.

📋 Description

• Deploy, troubleshoot, and maintain the health of Windows 10/11 devices across retail environments • Support new solution rollouts and break-fix resolution for devices that are not communicating, patching, deploying, or functioning properly • Troubleshoot Windows patch and application deployments through Microsoft Intune • Learn and support Adaptiva Patch • Diagnose application and deployment failures using Windows Event Logs and Intune management logs • Use PowerShell for troubleshooting, automation, and remediation • Implement Intune policies for device configuration and security hardening • Support Intune provisioning, profiles, and application management • Resolve Windows OS deployment, patching, and update issues • Provide shifted US overnight and early-morning business-startup coverage • Collaborate across support tiers and explain technical issues to varied audiences

🎯 Requirements

• Strong, hands-on experience troubleshooting Windows 10 and Windows 11 patch and application deployments through Microsoft Intune • Capable of learning and supporting Adaptiva Patch • Highly skilled in diagnosing application and deployment failures using Windows Event Logs and Intune management logs • Solid PowerShell scripting expertise for troubleshooting, automation, and remediation • Experience implementing Intune policies for device configuration and security hardening • Experience working with Intune provisioning, profiles, and application management • Strong knowledge of Windows OS deployment, patching, and update troubleshooting/resolution techniques • Comfortable working in a mission-critical environment where device downtime directly impacts restaurant operations • Willingness to work a shifted schedule providing US overnight and US early-morning business-startup coverage • Excellent written and verbal communication skills • Strong sense of ownership, urgency, and drive; resourceful and able to move forward independently in the face of ambiguity • Demonstrable teamwork skills and ability to collaborate across support tiers

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