Client Account Manager – Marketing Agency

Job not on LinkedIn

🔥 14 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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FH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

FH is a proudly Mexican logistics and international trade services group with over 100 years of experience and more than 2,000 employees. FH provides comprehensive services including American and Mexican customs brokerage, warehousing, freight forwarding, transportation and distribution, and a verification unit; it also publishes policies for sustainability and supply chain security and serves specialized verticals such as food, jewelry and watches, high fashion, medical, high technology, automotive, perfumery and cosmetics, energy and infrastructure, and chemicals.

📋 Description

• Own strategy for each client account, including goals, KPIs, and quarterly roadmaps • Run recurring client meetings, manage stakeholders, and document next steps • Analyze performance against ROAS, CPA, CAC versus LTV, and organic growth metrics • Coordinate actions with Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics specialists • Identify and scope growth opportunities, including new channels, tests, and budget expansions • Flag retention risks early and build mitigation plans across the portfolio • Serve as the main strategic contact for a portfolio of clients • Lead client relationships and strategies to deliver business goals

🎯 Requirements

• 5+ years as an Account Manager or Account Director at a marketing agency (performance or digital) • Experience owning several B2B client accounts simultaneously, including client relationship management, account growth, and project management • Experience managing advertising-driven accounts across Paid Search, Paid Social, or Programmatic/DSP • Solid grasp of attribution, KPIs, and optimization logic • Fluent written and spoken English • Comfort leading strategic conversations with senior client stakeholders • Based in Latin America or Africa, or anywhere up to UTC+2 • Availability to work roughly 9am–5pm US Central/Mountain time • Experience with SEO-driven accounts is nice to have • Experience with US or international clients is nice to have

🏖️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC • Flexible work arrangement • Meaningful impact from day one • Culture built on curiosity, transparency, and ownership • Collaboration with high-caliber channel specialists • Experimentation, cross-training, and growth opportunities • Work-life balance; high performance, not overwork

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