Account Executive, Cards

🔥 4 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely • Educate clients on Fiserv happenings and our impact on their organization • Create an easy environment for clients to interact with and communicate with you and Fiserv • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects • Coordinate team education on Digital Channels and Electronic Payments products as needed • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues • Support client visits and conferences and ensure billing accuracy

🎯 Requirements

• Experience in client relationship management, service delivery, and/or sales to C-Level executives • Experience in electronic banking, mobile banking, and/or payments • Bachelor’s degree, and/or equivalent military experience • 2+ years of experience in time management, managing multiple projects and responsibilities concurrently • Experience with eCRM software such as Salesforce • Working knowledge of Fiserv account processing products, online banking products, and business units • Experience with Fiserv systems or applications • Additional certifications in banking or financial technology fields • Must currently possess valid and unrestricted U.S. work authorization

🏖️ Benefits

• Maintain a healthy work-life balance with paid holidays • Generous time off policies, including Recharge & Refuel time for qualifying associates • Free counseling through our EAP • Competitive salaries • Fiserv 401(k) Savings Plan • Employee Stock Purchase Plan • Living Proof program where you can exchange points for a variety of rewards • Medical, dental, vision, life and disability insurance options • A range of well-being resources through our Fuel Your Life program • Training, development, certification, and internal mobility opportunities • Employee Resource Groups that promote our diverse and inclusive culture