July 27, 2023
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• Provide accurate information to customers using documentation and digital tools • Answer technical questions about multiple platforms • Become an expert in clients' product and customers • Meet and exceed productivity and quality goals • Share suggestions for customer experience improvements • Represent Flight to clients in a professional manner
• Service-oriented professional • Excellent verbal and written communication skills in English • Ability to troubleshoot independently • Quick learner of new software tools • Organized and analytical communicator • Exceptional attention to detail • Adaptable to change • High level of empathy and emotional intelligence • Respectful and collaborative • Capable of handling challenging situations with optimism and diligence • Consistent performer • Able and willing to work full-time between 7:00 am - 1:00 am EST • Available to work on weekends
• Flexible, remote work environment • Global community of talented teammates • Learning and development programs • Early stage startup with lots of opportunity • Paid time off
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