Customer Success Specialist

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🕒 June 26

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

💰 $1.3G Post-IPO Debt - Fortive on 2024-02

Healthcare • Consulting • Manufacturing

Fortive is a diversified industrial technology company that brings together industry-leading precision-technology businesses to develop instrumentation, sensing, motion control, test & measurement, and engineered systems that enable electrification, digitization, and high-reliability applications across semiconductors, power grids, healthcare, aerospace, and other industrial markets. The company emphasizes engineering, R&D, continuous improvement, and operational excellence across a portfolio of specialized companies (e. g. , Tektronix, Qualitrol, Dover Motion) to deliver B2B hardware solutions and services to industrial customers worldwide.

📋 Description

• Coordinate with our global Customer Success teams • Provide Level 1 quotes and technical documentation • Manage international intercompany transactions • Accept customer orders and enter them into corporate systems • Triage customer requests • Serve as Level 1 phone support • Provide proactive support to customers

🎯 Requirements

• Business-level English proficiency • University degree preferred, or high school diploma with related work experience • Strong written and verbal communication skills • Customer success–oriented • Experience in process improvement • Experience with Oracle and Salesforce is a plus • Knowledge of power transmission and distribution

🏖️ Benefits

• Competitive salary • 28 days of paid time off (including PTO and public holidays) • Excellent health benefits effective from day one • Flexible working hours • Up to 100% tuition reimbursement for degree completion • 401(k) contribution with immediate vesting • Annual performance reviews • Career development planning • Paid maternity and paternity leave • Paid adoption leave • Life insurance