Junior Account Manager

Job not on LinkedIn

November 4

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Logo of Fortive

Fortive

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

📋 Description

• Collaborate with the Account Manager to manage and grow an assigned customer portfolio. • Serve as a key point of contact, assisting customers with inquiries, providing support, and facilitating service delivery. • Help identify customer needs to optimize product and service use, driving satisfaction and loyalty. • Actively support upselling and cross-selling efforts by presenting relevant product and service solutions to customers. • Develop customer-specific recommendations and support the Account Manager in presenting these to drive value and engagement. • Simplify and enhance the customer journey by addressing pain points, providing clear communication, and implementing solutions to improve interactions. • Partner with internal teams (e.g., product, marketing, customer service) to ensure consistent and high-quality service delivery.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience. • 1+ years in sales, account management, or customer service; experience within healthcare or SaaS industries preferred. • Strong communication, interpersonal, and negotiation skills. • Proven ability to build and maintain customer relationships. • Goal-oriented and self-motivated with a track record of meeting or exceeding targets. • Proficiency with CRM software and Microsoft Office Suite.

🏖️ Benefits

• Competitive base salary with commission potential. • Comprehensive benefits package including health, dental, and vision insurance. • Opportunity for growth and advancement within a global industry leader. • Collaborative, customer-focused work environment.

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