
1001 - 5000 employees
Forward Air has been a leader in the expedited ground transportation industry for over 25 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution and specialized temperature-controlled logistics services.
🔥 2 minutes ago
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1001 - 5000 employees
Forward Air has been a leader in the expedited ground transportation industry for over 25 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution and specialized temperature-controlled logistics services.
• Develop new business and drive revenue growth by identifying and qualifying prospective enterprise customers through research, networking, and consultative discovery. • Conduct in‑depth analysis of customer supply chains to understand business challenges, operational needs, and opportunities for the company’s solutions. • Present, propose, and implement customized solutions that align the company’s portfolio with customer objectives and deliver long‑term value. • Maintain and grow existing customer relationships by deeply understanding customer operations and proactively identifying expansion and retention opportunities. • Partner closely with Customer Success teams to ensure customer onboarding, solution adoption, retention, and long‑term account health. • Collaborate with internal stakeholders including specialized product sales teams and cross‑functional team members to deliver a consistent, high‑quality customer experience. • Regularly engage customers to reinforce understanding of company’s capabilities and maximize utilization of the full portfolio. • Build trusted customer relationships through regular business reviews, strategic account planning, professional communication, and executive‑level engagement. • Leverage technology tools (CRM systems, mobile devices, internal platforms, and presentation tools) to support accurate forecasting, pipeline management, and customer communication. • Demonstrate initiative and leadership by organizing and guiding internal teams, maintaining discipline in execution, and adapting to changing business conditions. • Monitor competitive activity within assigned accounts and markets, ensuring appropriate responses and strategies are communicated internally. • Represent the company professionally through customer entertainment, meetings, and industry engagement as appropriate.
• Education: Undergraduate degree in business, sales, supply chain, or a related field from an accredited college or university preferred; High School Diploma or GED equivalent required. • Certification/Licensure: Supply Chain / Logistics Industry certifications preferred. • Experience: 7+ years of enterprise‑level sales experience, preferably within transportation, logistics, or supply chain solutions. • Proven track record of consistently exceeding enterprise sales targets and driving market share growth. • Demonstrated experience selling complex solutions to enterprise‑level customers and senior decision makers. • Strong consultative selling, negotiation, and relationship‑building skills. • Excellent verbal and written communication skills with the ability to influence and present at the executive level. • Strong analytical, problem‑solving, and decision‑making capabilities. • Experience using CRM tools (Salesforce preferred) and sales performance tracking systems. • Demonstrated discretion and confidentiality in handling and protecting sensitive information. • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.) • Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.
• All other duties as assigned to meet evolving business needs.
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