
11 - 50 employees
Founded 2013
🛒 Retail
🛍️ eCommerce
👥 B2C
Retail • eCommerce • B2C
Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.
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11 - 50 employees
Founded 2013
🛒 Retail
🛍️ eCommerce
👥 B2C
Retail • eCommerce • B2C
Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.
• Build, coach, and manage a high-performing team of Inside Sales Associates • Interview and hire Inside Sales Associates and help build a strong, high-performing sales organization • Own onboarding and training, including product training, sales process training, role-plays, objection handling, closing techniques, and account management • Review calls, emails, follow-ups, and customer conversations to identify improvement opportunities • Diagnose underlying performance problems, provide practical solutions, work through examples, and track coaching effectiveness • Establish quarterly sales goals based on historical performance, business needs, team capacity, and individual potential • Develop strategies for achieving sales targets • Monitor close rate, sales volume, ISA sales averages, repeat customer rate, and account growth • Identify performance gaps, create improvement plans, coach underperformers, and track progress • Make decisions regarding continued employment of consistently low-performing team members when necessary • Develop future sales leaders and build an internal pipeline for future management roles • Own team performance, including sales goals, close rate, and customer relationships • Success measured by quarterly sales targets, ISA average sales performance, team close rate, repeat customer rate, account growth, individual performance improvement, coaching quality, and hiring/development effectiveness
• 4+ years of experience in sales, with significant experience as a high-performing individual contributor • 2+ years of experience managing and coaching sales teams • Demonstrated track record of consistently exceeding sales targets • Strong understanding of sales metrics including close rate, conversion, repeat business, and account growth • Experience hiring and interviewing Sales Executives, Account Executives, Inside Sales Representatives, or similar roles • Experience training and coaching salespeople through role-plays, call reviews, deal reviews, and real customer conversations • Strong ability to diagnose the root cause of a salesperson's performance issues and create actionable solutions • Highly hands-on management style — you enjoy getting into the details rather than managing purely through dashboards • Strong analytical and problem-solving skills • Excellent written and verbal English communication skills • Comfortable giving direct, constructive feedback and having difficult performance conversations • Experience working in a fast-growing startup or high-growth environment is highly preferred • SaaS or B2B sales experience is a strong plus
• Competitive compensation based on experience and demonstrated sales leadership track record • Opportunity for significant career growth as Fresh Prints continues to scale • Direct mentorship from experienced sales leadership • High ownership and autonomy • Opportunity to build and develop your own sales team • 100% remote work environment
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