Reshaping the World to Suit the Needs of Self-Employed Professionals and Their Teams
SaaS • web application • accounting • small business • invoicing
201 - 500
💰 $125M Debt Financing on 2022-08
March 23
Reshaping the World to Suit the Needs of Self-Employed Professionals and Their Teams
SaaS • web application • accounting • small business • invoicing
201 - 500
💰 $125M Debt Financing on 2022-08
• Join a support team of 90+ individuals dedicated to exceeding customer expectations • Primarily phone-support-focused role • Provide support through various channels (Phone, Email, Social, Chat) • Engage in 1:1 customer support interactions • Troubleshoot and solve customer inquiries using Zendesk ticket-based system
• 1+ year of customer service experience • Expert troubleshooting abilities • Fluent in English and Spanish • Ability to craft clear and concise messages • Empathy towards customers • Energetic engagement with customers • Technical aptitude and quick learner • Willingness to learn and adapt • Stable internet connection and quiet work environment • Able to provide phone support for majority of schedule • Comfortable sitting for extended periods and using a computer for 8+ hours
• Remote work from Mexico • Part-time shifts (25 hours per week) • Opportunity to work with a global company serving clients in 160 countries • Training provided for necessary skills
Apply Now