
Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
November 12
🗣️🇩🇪 German Required

Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• act as a consultative sales professional • take ownership for dedicated key accounts • position the full Genesys solution portfolio • develop and manage a sales pipeline • secure net-new business and drive revenue growth • engage with the appropriate internal cross functional team for post-sales support • ensure the implementation is set up accordingly
• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education • More than 10 years professional sales experience – ideally Key Account Management and Hunting • Verticalized Experience in the ecosystem of Financial Services and/or Insurance (FSI) • Enthusiasm for customer service and customer experience management • Maximum demands on the quality of your work as well as a high degree of sales and customer orientation • Strong relationship into the AWS, Salesforce and ServiceNow network and organization • Committed, proactive, team-oriented and stress-tested • Self-assured appearance and pronounced presentation skills • Very good rhetorical skills and communication strength • Fluent in German and English • Strong success orientation • Willingness to travel frequently (up to 50%)
• great benefits and perks like larger tech companies • independence to make a larger impact on the company • ownership of their work
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