Senior Analyst, IT Internal Audit

🔥 18 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Execute and support risk-based internal audit engagements across technology, security, operational, compliance, and business process areas • Define audit objectives, scope, control testing procedures, sampling methodology, and documentation requirements • Perform audits of IT general controls, including access management, change management, logical security, incident management, backup and recovery, system development lifecycle, and IT operations • Support audits related to SaaS platforms, cloud infrastructure, cybersecurity, data privacy, third-party risk management, and technology-enabled business processes • Evaluate the design and operating effectiveness of controls • Support audits and advisory reviews related to AI governance, responsible AI practices, model risk, data quality, access controls, transparency, monitoring, and compliance with internal AI policies • Assess controls aligned with ISO/IEC 27001, ISO/IEC 42001, SOC 2, NIST, COBIT, ITIL, and other technology risk frameworks • Leverage data analytics and automation tools for audit planning, risk identification, control testing, exception analysis, and continuous monitoring • Use AI-enabled tools to improve audit planning, control mapping, document review, testing analysis, issue tracking, and reporting • Document audit workpapers and retain sufficient evidence to support audit conclusions • Identify control gaps, process inefficiencies, risk exposures, and improvement opportunities • Draft audit observations with root cause, risk impact, and actionable recommendations • Partner with process owners and management to validate findings, agree remediation actions, and track issue closure • Monitor open audit issues to ensure timely and sustainable remediation • Maintain audit databases, issue trackers, and engagement status updates • Build relationships with stakeholders across IT, Information Security, Compliance, Legal, Finance, Operations, Product, Engineering, and other teams • Support special projects, management requests, and advisory reviews • Contribute to Internal Audit methodology enhancements, automation, data analytics, AI use cases, and knowledge-sharing practices • Report to the Senior Manager, Internal Audit

🎯 Requirements

• Bachelor’s degree in information systems, Computer Science, Engineering, Accounting, Finance, Business Administration, or a related field • 5 or more years of experience in IT internal audit, technology risk, information security audit, internal controls, compliance, risk advisory, or external audit • Experience performing IT audits in SaaS, cloud, technology, cybersecurity, or product-driven environments • Working knowledge of IT general controls, application controls, cybersecurity controls, cloud controls, identity and access management, change management, incident management, and data governance • Experience with internal audit methodology, risk assessment, control design evaluation, operating effectiveness testing, audit documentation, and issue reporting • Understanding of AI governance, responsible AI principles, AI risk management, model oversight, data quality, security, privacy, and regulatory considerations related to AI adoption • Familiarity with ISO/IEC 27001, ISO/IEC 42001, SOC 2, NIST Cybersecurity Framework, COBIT, ITIL, COSO, and cloud security control frameworks • Ability to analyze complex technology and business processes, identify risks and control gaps, and recommend practical improvements • Strong written and verbal communication skills • Strong project management and organizational skills • High attention to detail, intellectual curiosity, professional skepticism, and ability to work independently • Ability to collaborate effectively with global teams and stakeholders across different functions and time zones • Relevant professional certification preferred, such as ISO/IEC 27001 Lead Auditor, ISO/IEC 42001 Lead Auditor, CISA, CIA, CISSP, or CCSP • Experience using data analytics, automation, or AI-enabled tools to improve audit execution, control testing, and reporting is preferred • Prior Big4 experience or experience in a global technology, SaaS, cloud, cybersecurity, or product engineering environment preferred • Experience with audit management tools, GRC platforms, data visualization tools, or analytics tools preferred • Practical exposure to SOX ITGCs, SOC 2 audits, ISO audits, cybersecurity assessments, vendor risk reviews, or cloud control assessments preferred

🏖️ Benefits

• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families