Senior Global Sales Development Operations Associate

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🔥 5 minutes ago

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator. • Optimize processes and configurations across the sales development technology stack to improve usability and consistency. • Create training documentation that helps the sales development team use software tools effectively in their daily work. • Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions. • Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness. • Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution. • Measure and refine Outreach primary collections to improve how data and messaging are managed. • Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions and the tools that support them.

🎯 Requirements

• Experience working with modern sales and marketing tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo. • Required experience using Outreach in an operational or process improvement capacity. • Ability to maintain and improve business systems, with a focus on workflow design, tool configuration, and operational consistency. • Strength in identifying problems, investigating root causes, and turning findings into practical process improvements. • Experience working with data quality, data stewardship, or reporting that supports faster and more reliable sales execution. • Ability to create clear documentation and deliver training that helps distributed teams adopt tools and processes. • Experience working asynchronously with cross-functional stakeholders through clear written communication and shared documentation. • Experience learning and using GitLab and Git. We welcome candidates with transferable experience from similar operations, systems, or enablement roles.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave