Senior Solutions Architect – AI & Platforms SME

🔥 13 minutes ago

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• You will be operating as an AI SME with a focus on Platforms • Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers. • Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications. • Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle. • Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption. • Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges. • Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities. • Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions. • Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

🎯 Requirements

• Expert resonance for the most strategic aspects of GitLab’s product and customer personas while empowering the field with domain knowledge. • Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams. • Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes. • Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling. • Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery. • Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring. • Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives. • Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams. • Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply. • Must be based in either Singapore or Australia, and have full-working rights in either Singapore or Australia

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave