Support Specialist

May 9

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G-P

Find, hire and manage teams in days instead of months with the #1 Global Growth Platform.™

Compliance • Human Resources • International Business • Global Business Expansion • International Legal Expertise

1001 - 5000

Description

• Supporting customers and professionals throughout the region • Handling all day-to-day queries with resolution for in-scope verticals • Maintaining employee records and processing various forms related to HR activities • Benefits administration • Communicating effectively with professionals and customers • Coordinating with internal and external stakeholders • Assisting with payroll preparation and audits • Participating in continuous improvement of HR processes • Supporting company-wide initiatives and projects • Managing and auditing electronic personnel files

Requirements

• 4-6 years of Global Shared Services • 2 years in Global HR Shared Service preferred with focus in IT Helpdesk • Proficient in English, problem-solving aptitude, and thorough HR procedures knowledge • Additional language skills advantageous • IT Helpdesk Background with knowledge in Zoho IT Helpdesk • Experience in handling real-time Chatbot • Customer-oriented with ability to adapt to diverse customer base • Excellent organizational and time-management skills • Ability to manage and meet expected SLAs and KPIs

Benefits

• Competitive compensation and benefits package • Opportunity Made Possible for all employees • Skills expansion and impact on global work possibilities

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