Sales Support Associate

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🕒 March 27

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Logo of GLOBELIFE AO

GLOBELIFE AO

11 - 50 employees

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

GLOBELIFE AO is an international life and supplemental health insurance provider that focuses on protecting working families across the United States, Canada, and New Zealand. The company offers term and supplemental life and health insurance products, handles claims and policyholder services, and supports a national agent network and career opportunities. It is presented as a subsidiary of a larger public insurance holding company and emphasizes community involvement and customer support.

📋 Description

• Serve as the first point of contact for clients via phone and Zoom • Explain and review permanent benefits clearly and accurately • Guide clients through enrollment and claims processes • Maintain accurate documentation of all client interactions • Collaborate with team members to deliver an exceptional customer experience

🎯 Requirements

• Legally authorized to work in the United States • 1+ years of customer support, admin, or sales experience preferred • Excellent communication and interpersonal skills • Strong problem-solving and listening abilities • Basic computer skills (CRM systems, email, Microsoft Office) • Previous experience in customer service or insurance preferred • High school diploma or higher education required

🏖️ Benefits

• Dental, Vision, Medical, and Life Insurance • Travel insurance • Death benefit • In-depth training; no prior experience needed • Performance-based promotions • Incentive trips 4 times a year • Performance-based bonuses • Inclusive, supportive environment

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