Our mission is to create amazing digital event experiences for B2B companies.Goldcast is a purpose-built platform for enterprises to conduct modern, meaningful and measurable digital events - webinars, client summits, workshops, product launches, thought leadership summits, regional conferences - you name it. Goldcast provides strong tools/dashboards for you, the marketer, to measure the ROI of the event and get strong lead qualification insights.

Goldcast

Frontend Engineer

• Build and maintain high-quality web pages using Svelte, Tailwind CSS, and Sanity.io as the main technologies. 
• Collaborate with designers, marketers, and other developers to create new content and refine the user experience. 
• Manage and maintain our content management system (CMS) using Sanity.io. 
• Optimize web applications for maximum speed and performance. 
• Implement responsive design to ensure a seamless user experience across various devices. 
• Write clean, maintainable, and well-documented code, adhering to the latest web standards and best practices. 
• Employ version control using Git to collaborate with team members and ensure code consistency. 
• Regularly update and maintain documentation on web development processes and best practices. 
• Provide technical support and assistance to other team members when necessary. 
• Continuously learn and stay up-to-date with the latest web development trends and technologies.

Web Developer

Software Engineer

• Goldcast is transforming event marketing through an integrated event orchestration platform purpose-built for B2B marketing and sales. • Seeking an experienced UX Engineer to join the Design team. • Responsible for collaborating with cross-functional teams to define, design, and implement user-centric interfaces and experiences. • Conducting user research, usability testing, and gathering feedback to inform design decisions and iterate on existing solutions. • Keeping up-to-date with the latest design trends and best practices. • Proactively identifying areas for improvement and proposing solutions to enhance user satisfaction and product performance.

UX Engineer/Designer

Customer Success & Support

• Work with the best in class product, engineering and design team bringing a best in class product to market.
• Take Goldcast for a test drive and see it for yourself (all of this was built in 5 months from scratch).
• Work with customer support to provide ongoing support to the customers you work with.
• Create documentation to help customers solve their own problems and understand the Goldcast software better.
• Collect customer feedback and share it with the product team.
• Work with the success team to deliver a seamless experience for the customers.

Customer Support Specialist - India

Technical Writer

• Develop comprehensive help documentation that meets organizational standards
• Obtain a deep understanding of products and services from product, engineering, and customer success teams to translate complex product information into simple, polished, and engaging content
• Help develop and maintain detailed database of appropriate reference materials, providing clear instructional material for our users to use Goldcast successfully
• Evaluate current content and develop innovative approaches for improvement
• Daily and Monthly Responsibilities
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
• Skills and Qualifications
• Bachelor's degree in relevant technical field 2-4 years' industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with

Backend Engineer

• Work on a project that involves automation and optimization
• Work with a team of operators, designers, and adventurers
• Have a strong sense of ownership and accountability for each project undertaken

Senior Software Engineer - Backend

• Work with Goldcast customer success team to create documentation to help our self-serve customers understand and use their Goldcast account
• Work with Goldcast product team to ensure consistent product updates
• Work closely with sales team regarding initiatives aimed at expanding current customer accounts
• Collect customer feedback and share it with the product team, maintaining and open-door policy for feedback and communication, ensuring customer happiness
• Work occasional multi-time zone clients and meetings, including NA and Europe

Remote Job Openings at Goldcast

Goldcast

Web Developer

Goldcast

UX Engineer/Designer

Goldcast

Customer Support Specialist - India

Goldcast

Technical Writer

Goldcast

Senior Software Engineer - Backend

Goldcast

Customer Success Manager - India

Goldcast