HR Operations Administrator, II

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GP Strategies Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1966

📚 Education

👥 HR Tech

🤝 B2B

Education • HR Tech • B2B

GP Strategies Corporation is a global talent transformation and learning services company that helps organizations improve workforce performance through integrated consulting, managed learning services, content design and development, training delivery, and learning technology. The firm combines human expertise with AI-driven tools to deliver custom upskilling, leadership development, technical training, and enterprise technology adoption programs for large organizations across industries. GP Strategies provides consulting on organizational learning, AI readiness and implementation, and operates learning platforms and services to support long-term workforce capability and performance.

📋 Description

• Accurately process employee lifecycle transactions within HR systems, including hires, transfers, organisational changes, compensation updates, benefits changes and terminations • Maintain accurate, complete and up-to-date employee records, documentation and personnel files in accordance with company policies, data privacy requirements and record retention standards • Manage HR workflows, approvals and case management activities, ensuring timely completion and adherence to established service standards • Serve as a first point of contact for employees and managers, responding to HR operational enquiries and resolving or escalating queries in line with established service standards and escalation pathways • Support the administration and maintenance of HR systems through accurate data entry, record updates, workflow management and user support activities • Conduct data validation and quality assurance activities to ensure high levels of data accuracy, integrity and consistency across HR systems and employee records • Support HR reporting activities through the preparation, validation and distribution of standard reports, employee data extracts and operational metrics • Maintain and administer employee documentation, including contracts, letters, employment changes and other HR-related correspondence • Support audit, compliance and governance activities through accurate record keeping, documentation management and provision of supporting information • Identify opportunities to improve administrative processes, workflows and service delivery, supporting continuous improvement initiatives and the development and maintenance of standard operating procedures and process documentation • Support pre-onboarding, onboarding and employee transition activities, ensuring a positive employee experience and timely completion of all required administrative processes • Deliver routine employee service activities, responding to HR operational enquiries and service requests through established HR Operations channels, escalating complex matters where appropriate

🎯 Requirements

• Experience supporting HR administration, HR operations, shared services or employee lifecycle processes within a complex organisational environment • Experience processing employee lifecycle transactions, including hires, changes, transfers and terminations • Experience maintaining employee records, HR documentation and personnel files with a high degree of accuracy and confidentiality • Experience using HR systems to process transactions, maintain records and support operational HR activities • Experience supporting payroll administration, payroll processing activities or payroll-related data management across one or more jurisdictions • Experience supporting employee benefits administration, provider coordination and reconciliation activities • Experience working with HR workflows, case management processes and service delivery environments • Experience preparing, validating and maintaining HR reports, employee data and operational metrics • Experience supporting compliance, audit, record management or data quality activities • Experience working with multiple stakeholders, service providers or external vendors • Understanding of employee lifecycle processes, HR administration best practices and operational service delivery principles • Experience supporting HR projects, process improvement initiatives or system implementations desirable • Experience supporting international or multi-country HR operations desirable • Relevant HR, administration, payroll or business-related qualifications or certifications desirable • Experience supporting employee service delivery, onboarding activities or HR shared services environments • Experience responding to routine employee enquiries or supporting HR ticket management desirable

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options