Grupo IOB
1001 - 5000 employees
🤝 B2B
☁️ SaaS
📚 Education
B2B • SaaS • Education
Grupo IOB is a Brazilian provider of cloud-based software, regulatory content, education and consulting focused on accounting, tax and labor compliance for accounting firms and companies. The group offers SaaS products such as electronic invoicing (NF-e, NFC-e, NFS-e, CT-e, MDF-e), tax simulators, payroll and document management, plus AI-driven intelligence to support decision-making and prepare for the Reforma Tributária. IOB also provides scored continuing-education courses for accountants (CRC credits) and telephone/chat consulting on tax, labor and previdenciary matters.
Junior Customer Service Analyst – Tax & Accounting
🔥 1 minute ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Grupo IOB
1001 - 5000 employees
🤝 B2B
☁️ SaaS
📚 Education
B2B • SaaS • Education
Grupo IOB is a Brazilian provider of cloud-based software, regulatory content, education and consulting focused on accounting, tax and labor compliance for accounting firms and companies. The group offers SaaS products such as electronic invoicing (NF-e, NFC-e, NFS-e, CT-e, MDF-e), tax simulators, payroll and document management, plus AI-driven intelligence to support decision-making and prepare for the Reforma Tributária. IOB also provides scored continuing-education courses for accountants (CRC credits) and telephone/chat consulting on tax, labor and previdenciary matters.
📋 Description
• Join the Customer Service team as a Customer Service Analyst - Tax/Accounting • Respond to and support customers • Use tax and accounting knowledge to enhance the customer experience • Deliver the best possible customer experience in a dynamic, collaborative, and agile environment • Help people and contribute to customers' growth
🎯 Requirements
• Knowledge of tax and accounting • Sense of urgency • Punctuality and responsibility • Organization • Teamwork • Customer support experience • Residency in Brazil
🏖️ Benefits
• 100% remote work • Health insurance • Dental insurance • IOB Benefits Card • Childcare allowance • Life insurance • Internet allowance • Profit Sharing (PLR) • Partnerships with educational institutions • Access to Qulture.Rocks • Training and development programs • Culture of continuous feedback
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